At bo177, we handle your personal data with the same discipline we apply to every other aspect of the platform: clear rules, strict accountability, and no ambiguity. This Privacy Policy explains exactly what data we collect from Indonesian players, why we collect it, how we store and protect it, and what rights you hold over it.
Six principles that define how bo177 treats your personal information. These summaries are plain-English overviews — the full binding text appears in the clauses below.
bo177 collects personal data strictly for defined purposes: account registration, identity verification (KYC), payment processing, fraud prevention, and legal compliance. We do not collect data speculatively or for undisclosed purposes.
All data in transit between your browser and our servers is encrypted via TLS 1.2 or higher. Sensitive data at rest — including payment credentials and identity documents — is stored in encrypted form with access controls limited to authorized personnel.
bo177 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Data sharing is limited to regulated service providers that support our platform operations — payment processors, KYC verification partners, and our licensing authority.
You have the right to access, correct, and in certain circumstances request deletion of your personal data. Requests are handled within 30 calendar days. Some data must be retained for regulatory compliance, in which case we will explain the specific legal basis for retention.
We use cookies and similar tracking technologies for session management, fraud detection, and platform analytics. We do not use third-party advertising cookies. You can manage cookie preferences through your browser settings at any time.
We retain account data for as long as your account is active and for a minimum of five (5) years following account closure, in accordance with our anti-money laundering (AML) and licensing obligations. Marketing preferences data is retained only while you remain an active player.
The following definitions apply throughout this Privacy Policy. Defined terms appear in title case.
This Privacy Policy applies to all Personal Data collected by bo177 through the Platform, including data collected during account registration, KYC verification, payment transactions, customer support interactions, and general platform browsing.
bo177 acts as the data controller for all Personal Data described in this Policy. As data controller, bo177 determines the purposes and means by which your Personal Data is processed and bears primary responsibility for ensuring that Processing is lawful, fair, and transparent.
This Policy applies to registered account holders who are residents of Indonesia and to any person who accesses the Platform from Indonesia, regardless of their citizenship. Indonesian players may have additional rights under applicable Indonesian personal data protection legislation; where those rights are broader than those described in this Policy, the applicable statutory rights take precedence.
Scope limitation. This Privacy Policy does not govern the data practices of third-party websites linked from the Platform or the data practices of payment service providers (e.g., BCA, BRI, OVO, DANA) once data is transmitted to their own systems. We encourage you to review the privacy policies of any third-party service you use in connection with your bo177 account.
bo177 collects Personal Data through three primary channels: information you provide directly, information generated automatically by your use of the Platform, and information obtained from third-party verification partners during KYC.
3.1 Data you provide directly
3.2 Data collected automatically
3.3 Data from third-party KYC partners
We do not collect: payment card numbers (we do not offer card payment services), biometric raw data (facial templates are processed by our KYC partner and only a pass/fail result is returned to bo177), or sensitive personal data categories such as health records, political opinions, or religious beliefs.
The table below sets out the primary purposes for which bo177 Processes your Personal Data and the categories of data involved in each purpose.
| Purpose | Data Categories Used | Necessity |
|---|---|---|
| Account registration and authentication | Name, email, phone, password hash, IP address | Essential |
| Identity and age verification (KYC) | Name, DOB, address, identity document details, KYC partner result | Essential / Legal obligation |
| Processing deposits and withdrawals | Bank account / e-wallet details, transaction records, IP address | Essential |
| Fraud prevention and AML compliance | All financial data, device data, IP, PEP/sanctions results | Legal obligation |
| Customer support | Account data, support communications, transaction history | Essential |
| Platform analytics and performance monitoring | Device data, session data, click-stream, aggregated betting logs | Legitimate interest |
| Responsible gaming monitoring | Betting activity logs, session durations, deposit history, RG preferences | Legal obligation / Legitimate interest |
| Promotional communications (opt-in) | Email address, betting preferences, language and game preferences | Consent |
| Legal and regulatory reporting | Account data, transaction records, KYC documentation | Legal obligation |
bo177 does not use your Personal Data to make fully automated decisions that produce significant legal effects on you without human review. Automated systems may flag accounts for risk review; however, a qualified member of our compliance team always performs the final assessment before any account action is taken.
Every Processing activity described in this Policy rests on at least one of the following legal bases:
bo177 does not sell, rent, or trade your Personal Data to third parties for their own commercial use. We share Personal Data only in the limited circumstances described below, and only to the extent necessary for each stated purpose.
6.1 Service providers (data processors)
We engage trusted third-party companies to perform specific functions on our behalf. These companies Process your data only on our documented instructions and are contractually prohibited from using it for any other purpose. Current categories of processors include:
6.2 Regulatory and legal disclosure
We may disclose your Personal Data to competent regulatory authorities, law enforcement bodies, or courts where we are legally required to do so by applicable law, court order, or the conditions of our gaming license. We will notify you of such disclosure where we are legally permitted to do so.
6.3 Business transfers
In the event of a merger, acquisition, restructuring, or sale of substantially all of our assets, your Personal Data may be transferred to the acquiring entity as part of that transaction, subject to the acquiring entity maintaining equivalent data protection standards. You will be notified of any such transfer and any material change to this Privacy Policy that results from it.
No cross-border transfers to high-risk jurisdictions. bo177 takes reasonable steps to ensure that any international transfer of Personal Data is protected by appropriate contractual safeguards. We do not knowingly transfer Personal Data to jurisdictions that lack adequate data protection standards without implementing compensating controls.
bo177 uses cookies and similar technologies (local storage, session storage, pixel tags) on the Platform. The table below summarizes the types of cookies we use and their purposes.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Session authentication, CSRF protection, load balancing. Required for the Platform to function. Cannot be disabled. | Session / up to 24 hours |
| Functional | Remembering your language preference, preferred game lobby view, and responsible gaming overlay settings. | Up to 12 months |
| Analytics | Aggregated platform usage statistics (pages visited, features used, error rates) to help us improve the Platform. Data is anonymized before reporting. | Up to 24 months |
| Fraud & Security | Device fingerprinting signals used by our fraud detection system to identify anomalous login patterns and multi-accounting attempts. | Up to 12 months |
bo177 does not deploy third-party advertising cookies, retargeting pixels, or social media tracking tags on the Platform. Your browsing activity on bo177 is not shared with advertising networks.
You can manage or delete cookies through your browser settings at any time. Note that disabling strictly necessary cookies will prevent the Platform from functioning correctly and may result in you being unable to log in or place bets. Disabling other cookie types will not affect core Platform functionality.
bo177 retains Personal Data for as long as necessary to fulfil the purposes described in this Policy, and in any case for the minimum periods required by applicable law and our licensing obligations. The following retention schedule applies:
When Personal Data is no longer required and no legal obligation mandates its retention, bo177 will securely delete or irreversibly anonymize it. Where deletion is not immediately practicable due to technical constraints (e.g., backup media), the data is isolated from active Processing until it can be deleted.
bo177 implements a layered security architecture to protect your Personal Data against unauthorized access, accidental loss, alteration, or disclosure. Our current security controls include, but are not limited to:
Your role in security. While bo177 takes robust measures on our side, you are responsible for keeping your login credentials confidential and for logging out of the Platform when using a shared device. bo177 will never ask for your password via live chat, email, or any other channel. Report any suspected unauthorized access to your account immediately by contacting our support team.
As a bo177 account holder and a resident of Indonesia, you hold the following rights with respect to your Personal Data. To exercise any of these rights, contact us using the details in Clause 13. We will respond within 30 calendar days; complex requests may require up to 60 days, in which case we will inform you of the extension.
Request a copy of the Personal Data we hold about you and information about how it is Processed.
Request correction of inaccurate or incomplete Personal Data. Some corrections require re-verification of identity documents.
Request deletion of your Personal Data where it is no longer needed for the purposes for which it was collected, subject to legal retention obligations.
Request that we limit the Processing of your data while a correction or objection request is under review.
Receive your Personal Data in a structured, machine-readable format where Processing is based on consent or contract.
Object to Processing based on legitimate interests, including profiling for responsible gaming monitoring where applicable.
Withdraw any consent-based Processing (e.g., marketing emails) at any time without affecting the lawfulness of prior Processing.
Lodge a complaint with the relevant data protection supervisory authority if you believe your rights have not been respected.
Please note that certain rights are subject to limitations. For example, we cannot delete data that we are legally required to retain under AML or gaming license obligations. Where we decline a request, we will provide a written explanation of the specific legal basis for doing so.
The Platform is strictly intended for adults aged 21 years and over. bo177 does not knowingly collect Personal Data from persons under the age of 21. Age verification is a mandatory step in the KYC process and is performed before any withdrawal is processed.
If we become aware that Personal Data has been collected from a person under the age of 21 — whether through our own detection or through a report from a parent or guardian — we will immediately suspend the relevant account, void all open bets, return deposited funds (less any withdrawals already processed), and permanently delete the Personal Data associated with the account.
Parents and guardians who are concerned that a minor may have accessed or registered on the Platform should contact our support team immediately at the email address listed in Clause 13.
Parental controls. We strongly recommend that adults sharing devices with minors enable device-level parental control software to restrict access to online gambling sites. bo177 supports third-party filtering tools, including those recommended by responsible gaming organizations, as an additional protective layer beyond our own age-verification controls.
bo177 reviews this Privacy Policy at least annually and whenever there is a material change to our data Processing practices, a change in applicable law, or a significant update to the Platform's features. The "Last Updated" date at the top of this page reflects the most recent revision.
Where an update is material — for example, a change to the categories of data we collect, a new category of third-party sharing, or a new legal basis for Processing — we will notify registered account holders by email at the address on file and display a prominent notice on the Platform for a minimum of 14 calendar days before the change takes effect.
For non-material updates (such as clarifications to existing text or corrections of typographical errors), we will update the Policy without prior notice beyond the revised "Last Updated" date. Your continued use of the Platform after any update constitutes acceptance of the revised Policy. We recommend bookmarking this page and checking it periodically.
Prior versions of this Privacy Policy are available on request by contacting the Privacy team using the details in Clause 13.
For any questions, concerns, or requests relating to this Privacy Policy or your Personal Data rights, please contact us through the following channels:
bo177 Privacy & Data Protection Team
Available 24/7 via live chat on the Platform.
Priority support hours: 07:00 – 24:00 WIB (Western Indonesia Time, UTC+7).
General support email (non-clickable):
support@bo177.cam
Privacy-specific enquiries (non-clickable):
privacy@bo177.cam
When submitting a data rights request by email, please include your registered username, the email address on your account, and a description of your request. We may need to verify your identity before processing the request.
If you are not satisfied with our response to a complaint or data rights request, you have the right to escalate the matter to the competent data protection supervisory authority in the jurisdiction in which bo177 holds its operating license. Contact details for the relevant authority will be provided in our response to your formal complaint.
For matters relating to our Terms & Conditions or our Responsible Gaming program, please refer to the respective dedicated pages.
Our support team is available around the clock. You can also explore our FAQ for quick answers, or review our Terms & Conditions and Responsible Gaming page for the full picture.
21+ only. Please gamble responsibly. | Responsible Gaming